Property Owners and Renters have agreed that: Hendren Realty is #1-The leading real estate and property management company in the Alamance/Guilford County area, including Gibsonville,Elon,Graham,Burlington and Whitsett. PROPERTY MANAGEMENT SERVICES Attracting Qualified Tenants We attract qualified tenants through local and national advertising. Our website, WWW.HENDRENREALTY.COM receives over 3,000 visits a month! And these people don\'t even know your place is for rent, unless we\'re managing your property! We also use yard signs,flyers,newspaper advertising,real estate guides,home finder companies,tenant referrals and many other sources to find people looking for rental property! Tenant Screening We require a tenant application. Employment and wages are checked as well as past rental history. We take pride in the quality of tenants we attract in our rental program. As an owner, if you would like background or credit checks, you may request and pay for the additional investigations. Property Inspections We strive to protect your investment. Before a tenant moves into any property, a representative from our company will do a thorough walk thru with the tenant and a pre- move in check list will be done to document the condition of the property. Frequent drive- bys are made to observe that property exteriors are well maintained and that the lawn and landscaping are groomed. Also before a tenant moves out, another inspection is done and any damages are noted and repaired before the security deposit is returned. Maintenance and Repairs We keep maintenance costs down by using qualified,reasonably priced tradesmen to perform any repairs needed at the property. Because we deal with repairs quite frequently, we know what these repairs should cost. However, if you are "handy" and would like to handle the repairs yourself, we can arrange that as well. In emergency situations or when contacting you is not practical or impossible, we reserve the right to initiate the repairs at your expense. Other than that you will be contacted before any repairs are made on the property. Our reps are available 24 hours a day for maintenance requests. Setting Rental Rates We want to be fair to the owner and we want to be fair and competitive with the tenant. We work with you to establish a fair rental rate for your property.Setting fair rental rates, good customer service, and maintaining a strong marketing effort allows us to maintain a very high occupancy rate. Providing Legal Documents & Advice Leases,applications,real estate brokerage disclosure forms and other documents are used to comply with the North Carolina Real Estate Commissions Landlord-Tenant statutes and clearly explain landlord rights and tenant responsibilities. Despite background checks, tenant conflicts occasionally arise. Hendren Realty retains a Real Estate Attorney to provide legal advice and services to you at a reasonable fee. Collection of Rents & Deposits A security deposit is required of all tenants. Tenants who do not pay there rent by the 5th of the month are sent a late notice and assessed a late fee. Although evictions are rare, we will normally arrange the removal of a tenant within 30 days should rent not be paid in a timely manner. Accounting Services To allow for rent collections and tenant checks to clear the bank,property owner checks are mailed once a month. Providing Reasonable Fees Unlike some management companies, Hendren Realty does not assess start up fees. There is no REALTOR referral fee,no advertising fee, no fee when the property is vacant and no fee to arrange maintenance services. Since our job is keeping your property occupied, there will be no management fee when the property is vacant! Our residential management fee ranges from 10% to 12% of rents collected from tenants, payable monthly. Most management companies charge the same fee,depending on the type of property managed, market conditions and geographic area. However, the difference in property management firms often is the quality of services. Starting Property Management Services Normally everything needed to begin managing your rental property can be accomplished in an hour at the site. Just call one of our friendly reps at 336-449-9154 or email us at Info@HendrenRealty.com
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